Privacy Policy

Liteboosts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

We collect the following categories of information:

Information you provide directly:

• Discord server invite links — used solely to apply boosts to your server.
• Email address — provided during checkout for order confirmations and support.
• Support communications — any messages you send to our team via Discord or other channels.

Information collected automatically:

• IP address and approximate geographic location.
• Browser type, operating system, and device information.
• Pages visited, time spent on site, and referral source.
• Cookies and similar tracking technologies (see Section 5).

We do not collect your Discord username, password, 2FA code, or any login credentials at any point.

We use the information we collect to:

• Process and fulfill your orders, including applying boosts to your server.
• Send order confirmations, receipts, and service-related notifications.
• Respond to your support requests and inquiries.
• Detect, investigate, and prevent fraudulent transactions and abuse.
• Analyze site usage to improve our website and services.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We will never use your Discord server invite link for any purpose beyond delivering your order.

All payment transactions are processed by Komerza, a trusted third-party payment platform. We do not collect, store, or process your credit card numbers, bank account details, or any financial credentials.

When you complete a purchase, you are subject to Komerza's own privacy policy and terms of service in addition to ours. Please review Komerza's policies before completing a transaction.

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us remember preferences and understand site usage.

We may use:

• Essential cookies — required for basic site functionality such as session management.
• Analytics cookies — used to understand how visitors interact with our site (e.g. Google Analytics or similar).
• Preference cookies — used to remember your settings and choices.

You can control cookies through your browser settings. Disabling cookies may affect some features of the site. We do not use cookies to serve targeted advertising.

Our services involve interaction with the following third-party platforms:

• Discord — to apply boosts using your invite link. We do not access your Discord account.
• Komerza — to process payments. See Section 4.
• Analytics providers — to understand site usage patterns. Data is anonymized.

These third parties have their own privacy policies. We are not responsible for the practices of any third-party service. We encourage you to review their policies before engaging with their platforms.

We may also share your information with authorities if required by law, or to protect the rights, property, or safety of Liteboosts, our customers, or others.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including order processing, warranty coverage, fraud prevention, and legal compliance.

• Order records (including email and invite links) are retained for the duration of the warranty period plus a reasonable period for fraud investigation.
• Support communications are retained for up to 12 months after the matter is resolved.
• Analytics data is retained in aggregate, anonymized form indefinitely.

When data is no longer needed, we delete or anonymize it in a secure manner.

We implement commercially reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption for all data in transit and restricted access controls on stored data.

In the event of a data breach that affects your personal information, we will notify affected users in accordance with applicable law.

Depending on your location, you may have certain rights regarding your personal information:

• Access — the right to request a copy of the personal data we hold about you.
• Correction — the right to request that we correct inaccurate or incomplete information.
• Deletion — the right to request that we delete your personal data, subject to legal obligations.
• Objection — the right to object to certain processing of your data.
• Data portability — the right to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us through our Discord server or by email. We will respond to all requests within a reasonable time frame, typically within 30 days.

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. Discord itself requires users to be at least 13 years of age.

If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information. If you believe we may have information about a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Continued use of our services after changes are posted constitutes your acceptance of the updated policy. If we make material changes that significantly affect your rights, we will make reasonable efforts to notify you through our Discord server or other channels.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Via Discord: liteboosts.com/discord — open a support ticket in our server.
• Via Telegram: t.me/liteboost — message our support team.

We take privacy inquiries seriously and will respond to all legitimate requests promptly.